CRM & Integrations
Distribution CRM for a Cleaner Sales Pipeline
Client: Perusahaan distribusi · Studi kasus anonim 2025
One workspace for leads, follow-ups, customer service, and branch reporting with WhatsApp Business integration.
Problem: leads and follow-ups lived in chats, spreadsheets, and personal notes, making opportunities easy to miss.
Solution: we unified the sales pipeline, customer service, branch reporting, and WhatsApp Business integration in one workspace.
Result: the team gained a consistent follow-up flow, management gained pipeline visibility, and admin time decreased.
Tech stack
React Node.js Redis WhatsApp API